Return & Exchange Policy

At AMBROSE, we want you to love your pieces. If something isn’t the right fit, we’re here to help.

Returns & Exchanges

We accept returns and exchanges within 14 days of the delivery date.

To be eligible, items must be:

• Unworn and unwashed

• In original condition with all tags attached

• Returned with original packaging

How to Start a Return or Exchange

1. Email hello@shopambrose.com with your order number and whether you’d like a return or an exchange.

2. Once approved, you’ll receive a return authorization number and shipping instructions.

3. Ship your item using a trackable method. (Return shipping is the responsibility of the customer.)

4. Once we receive and inspect your item:

   • Returns will be refunded to your original payment method.

   • Exchanges will ship out at no additional cost.

Damaged or Defective Items

If your item arrives damaged or defective, please email hello@shopambrose.com within 7 days of delivery with:

• Your order number

• A description of the issue

• Clear photos

Approved claims will be replaced at no cost. If a replacement is unavailable, a store credit will be issued.

Important Notes

• All returns and exchanges are subject to availability.

• Sale items and customized products are final sale.

• AMBROSE is not responsible for items lost or damaged in transit.

If you have any questions, we’re here to help. Reach out anytime at hello@shopambrose.com